<p>One of Remotehour’s early adopters - M·A·C - has seen huge success using the 1-1 video conferencing system. The professional makeup and beauty company, known as the premier beauty brand "For All Ages, All Races, All Genders", stands at the forefront of fashion, beauty and trends, and continues to deliver innovative products and the latest trends through its makeup artists around the world.</p>
<p>When the COVID-19 pandemic fundamentally altered the company’s ability to operate with consumers, they looked high and low for a way to keep meeting client needs and build their company. The answer? An unexpected video application with powerful features: <em>Remotehour</em>.</p>
<h2>Taking “Touch-Ups” To The Digital Space</h2>
<p>As a business operating in the beauty industry, M·A·C strives to offer advice and counseling on make-up and skin care products to their customers. The company refers to these moments as “touch-ups” - a chance to offer careful suggestions that are unique for each customer.</p>
<p>Prior to the pandemic, touch-ups were a normal part of M·A·C operations in stores. However, the coronavirus pandemic left the team unable to provide the traditional touch-up services that had boosted their success.</p>
<p>In a stroke of luck, the M.A.C discovered the unique opportunity that Remotehour offered. While the company had relied on in-person touch-up services, they could now reach customers and consumers in a unique, 1-1 interface. With the power of Remotehour, M.A.C suddenly found a new way to use the digital space to reach consumers as they had before.</p>
<h2>For M·A·C, Remotehour Offers The Flexibility A Growing Team Needs</h2>
<p>As many companies and organizations discovered at the onset of the COVID-19 pandemic, the digital video conferencing options were slim. The company first tried offering their online counseling and touch-ups by appointment using ZOOM.</p>
<p>However, the cumbersom process of setting up appointments and schedulign meetings took away the on-the-spot care that M·A·C was known for offering. The team wanted to create an online version of the experience of stopping by a store and talking to an artist. Their search for a tool that combines ease-of-use with real-time interactions (without the need for reservations) led them to Remotehour.</p>
<p>Remotehour allows M·A·C team members to call anyone from their smartphone without the need to install an app or require an appointment - a huge plus for M·A·C’s clientele. An added bonus was the easy learning curve - a M·A·C make-up artist who receives a Remotehour call jump in with just one click - and the process is easy to learn with almost no need for training.</p>
<p>For families with small children, busy people on weekdays, or those needing private advice for healthy and beauty needs, Remotehour has created the perfect 1-1 environment for honest and open customer service.</p>
<p><img src="https://d1v4v44nndtz8h.cloudfront.net/contents/caseStudies/m-a-c/m-a-c_1.png" alt="M·A·C Team"></p>
<h2>How Remotehour Exceeded the M·A·C Team’s Expectations</h2>
<p>The Remotehour services have been a hit with M·A·C customers. Willing to try anything to help their business thrive in a new environment, the team started their first test launch, unsure of how many people would call in without making an appointment.</p>
<p>Those anxieties faded when the first call quickly arrived. A customer who had been watching the team’s Instagram Live, and the M·A·C consultant on the other end of the Remotehour call quickly made a connection. After that, the calls continued to come in during open reception hours, and the response far exceeded the team’s expectations.</p>
<p>M·A·C has received comments from surprised customers. Many were excited to have the chance to speak face-to-face with a M·A·C team member since they could not visit a store. With the ability to receive advice and guidance on choosing the right products, the team has been better able to offer recommendations on online purchases and meet their customer’s needs in new ways.</p>
<p>Best of all, M·A·C saw their online sales skyrocket thanks to the power of Remotehour. Many of the customers who made a “customer connection” through the service then moved forward to make purchases on the eCommerce site immediately after the counseling. Soon, M·A·C found that the amount of money spent per customer was more than double the average.</p>
<p>Ultimately, Remotehour has reminded the M·A·C team of the power of customer service. The ability to continue connecting made the artists and team very happy, and the smiles on the faces of the customers is the icing on the cake.</p>
<p><img src="https://d1v4v44nndtz8h.cloudfront.net/contents/caseStudies/m-a-c/m-a-c_2.png" alt="M·A·C Team"></p>
<h2>Expanding Their Digital Presence With Remotehour</h2>
<p>In the future, M·A·C is excited to see what an application like Remotehour can provide in both growth and customer interaction. The team is hoping to provide counseling services on a permanent basis - allowing customers can connect with their consultant immediately whenever they feel like asking a question.</p>
<p>The team is also interested in discovering how Remotehour can be used as a service in stores. Remotehour’s capabilities have the potential to provide solutions that meet the needs of customers both offline and online. Remotehour’s stable call environment and the ability to have multiple people on call has helped M·A·C take steps forward and grow their business - even amid a global pandemic. Few health and beauty providers can say that!</p>
<p><em>Want to learn more about Remotehour and the capabilities of powerful one-to-one communication tools? Visit Remotehour online and sign up to try this innovative new digital video chatting solution today!</em></p>


M·A·C is the world’s leading professional makeup authority because of our unrivalled expertise in makeup ARTISTRY.

M·A·C Cosmetics

From the Store to the Web - How M·A·C Uses Remotehour to Connect With Customers

<p>When it comes to digital communications tools, entrepreneur and startup leader Maryna Burushkina looks for solutions that help her bigger goals.</p>
<p>As the founder and CEO of <a href="https://growthchannel.io">Growth Channel</a> - a leading marketing automation company - Maryna wears many hats. Her day may begin as a marketing and product development leader and end as the company’s HR and sales. To help her accomplish her goals, she sought a digital video communication tool that would increase her personal effectiveness as well as Growth Channel’s performance KPIs.</p>
<p>While there are many digital communication solutions on the market, there are a few that offer the ability to engage with clients, partners, and investors in a personal and secure way. For Maryna and her team, having the ability to speak directly with potential and current clients is key for their success.</p>
<p>One of the tools that has revolutionized how Growth Channel engages with external stakeholders is Remotehour - an all-in-one video conferencing solution that allows for seamless connections over a powerful 1on1 video experience right from the company’s website.</p>
<p>Read on to learn how Maryna Burushkina and Growth Channels have taken advantage of Remotehour for their business growth.</p>
<h2>Making The Move To Remotehour</h2>
<p>For Maryna, Remotehour rose above the digital video competition due to its innovative, web-first features. With the ability to embed a single script on the Growth Channel website, Maryna and her team have enjoyed the simplistic effectiveness of Remotehour’s digital platform.</p>
<p>Whether she is engaging with potential Growth Channel partners or interviewing job candidates for her fast-growing startup, Maryna uses Remotehour to have fast and high-quality video conferences <a href="https://growthchannel.io/connect-with-founder">right from their website.</a> With so many uses, Remotehour has quickly become Growth Channel’s go-to digital video conferencing solution.</p>
<p><img src="https://d1v4v44nndtz8h.cloudfront.net/contents/caseStudies/growth-channel/growth-channel_1.jpg" alt="Embed Website"></p>
<h2>How Remothour Is Boosting Communication &#x26; Marketing Performance</h2>
<p>Maryna’s favorite feature of Remotehour is the ability to embed the video conferencing experience directly on the Growth Channel website. Not only does this supercharge the video conference experience process by reducing the number of external links, but it also drives users to the website first. For <a href="https://growthchannel.io/connect-with-founder">Growth Channel Office Hours</a>, Remotehour also helps to connect with its open-door video conferencing system optimized for driving website traffic and conversions.</p>
<p>As users are directed to the Remotehour video conference page, more and more individuals are spending time on the website. This has helped increase Growth Channel’s site traffic as well as content engagement with their products and services.</p>
<p>With the potential of Office Hour video conversions, Remotehour has become a one-stop-shop for engaging with prospects in 1on1 video conversations</p>
<p>As users are directed to the Remotehour video conference page, more and more individuals are spending time on the website. This has helped increase Growth Channel’s site traffic as well as content engagement with their products and services.</p>
<p>With the potential of Office Hour video conversions, Remotehour has become a one-stop-shop for engaging with prospects in 1on1 video conversations.</p>
<h2>Remotehour: The New Website Chat Feature?</h2>
<p>One element that Maryna noticed with Remotehour’s one-on-one feature is the potential for replacement of websites chatbots. With the fast and effective video chat being possible with a simple click, Remotehour can easily replace a website’s chatbot feature.</p>
<p>Maryna sees the necessity of hiring a customer support champion to focus primarily on the Remotehour status. When a client or customer arrives on the website and wishes to have an initial video conversation, the support individual can answer the call - and have a great first interaction. With the potential of video calls, Remotehour can boost sales revenue and conversions as people encounter a friendly face rather than an AI bot.</p>
<h2>Learn More &#x26; Get Started With Remotehour Today</h2>
<p>Maryna Burushkina and Growth Channel are just one of many companies and organizations who are increasing their effectiveness and productivity with Remotehour’s innovative solution.</p>
<p>With the ability to create a simple gateway for face-to-face engagement, Remotehour has the potential to revolutionize how users interact with companies. The potential of one-click open-door video content is helping more brands and businesses increase their efficiency and effectiveness than ever before.</p>
<p>With features such as single-link video conferencing and website page embedding, Remotehour makes it easier than ever to integrate video conversations with daily operations. Whether you are an entrepreneur setting up office hours for potential clients or are looking to open up your company’s digital marketing presence with a powerful video solution, Remotehour has the features and price to help you reach your goals.</p>
<p>Want to learn more about Remotehour, Growth Channel, and how you can bring this innovative solution to your company? Visit Remotehour online today to learn more.</p>


Growth Channel helps you generate your personalized growth marketing plan. Here's how they improved website engagement with Remotehour.

Growth Channel

How Growth Channel Improved Website Engagement With Remotehour

<p>For entrepreneur and social media trainer Jonathan Pollinger, having a fast and easy method to reach potential training clients is key to his success. In the year that has passed since the COVID-19 pandemic began, more and more companies are finding themselves dependent on wide-spread use of social media and video applications such as Zoom and Microsoft Teams. However, without the right training and long-term goal setting, enterprises may be missing the mark on best practices.</p>
<p>Pollinger, with his expertise in the realm of social media marketing and video conferencing, has found himself helping companies in new ways learn how best to utilize online platforms. According to Pollinger, business social media wasn’t really a focus for any business. However, in the decade-plus since the arrival of social media as a marketing tool, Pollinger has found his training programs being sought after by more individuals and companies than ever before.</p>
<h2>Finding The Right Client &#x26; Goal</h2>
<p>For Pollinger, the key to his own success is found in helping others understand and utilize social media and video conferencing tools properly. In his discussions with potential clients, he always seeks to answer two questions:</p>
<p><strong>1. What platform are you trying to learn how to better utilize for your business?</strong></p>
<p><strong>2. Is this the right platform for your type of business, and are there others that could boost your capabilities?</strong></p>
<p>To help businesses grow, Pollinger helps define the company’s long term goals, and then find proven methods to get them there effectively.</p>
<h2>Boosting Business With The Right Tools</h2>
<p>Before helping clients build a strategy for their business, Pollinger needs to spend time learning how to best serve them. With Remotehour, Pollinger has created a fast and easy method to connect with clients with a short and casual conversation.</p>
<p>Instead of messing with phone calls and back-and-forth email, Pollinger uses Remotehour to invite clients into his virtual office for a short consultation. With the help of Remotehour, Pollinger is seeing his clientele grow quickly, and is helping more individuals and companies than ever before reach their business goals.</p>
<h2>How Remotehour Helped Jonathan Pollinger Boost His Business</h2>
<p>For Jonathan, having the right digital communication product is key for helping him reach new clients and prove that he has the expertise to help them reach their goals. When looking for a tool to help him achieve his goals, RemoteHour met the mark.</p>
<p><strong>No More Barriers:</strong> While video tools such as Zoom and Microsoft Teams involved barriers to conversation such as meeting scheduling and link-sending, Remotehour gives clients instant access to a fast conversion with Pollinger when he’s in his office. No link, no mess, just results.</p>
<p><strong>Spontaneity:</strong> Pollinger notes that his favorite aspect of Remothour is the casual and spontaneous nature of the video communication service. With a simple tweet of “Drop into my virtual office!”, Pollinger can quickly let clients know that he is available to chat at the click of a button.</p>
<p><strong>Relationship-Building:</strong> Remotehour’s easy access allows for Pollinger to build relationships with potential clients faster through short, 10-minute chats that focus on their brand needs and goals.</p>
<h2>Making Relationships That Last With Remotehour</h2>
<p>Pollinger’s favorite feature of Remotehour is the “digital doorbell,” which notifies you that someone is interested in chatting online. This allows for Jonathan to continue pushing ahead with his own work while being aware of individuals who may be wanting to reach him. This access helps boost his client trust and reputation with digital office hours.</p>
<p>For Pollinger, the decision to use RemoteHour has helped him boost his business with ease. The application’s powerful interface and easy-to-learn system makes it easy for him to connect with potential clients, customers, and continue to build relationships in an increasingly digital marketplace.</p>


Start learning now Interested in improving your social media or remote working skills? Drop into my virtual office for a FREE 10 minutes chat.

Jonathan Pollinger

How Social Media Trainer Boosted His Impact With Relational, Client-Focused Video Chat

<p>In his work as a premier consultant for both companies and individuals, Noah has discovered that his days are filled with conversations about wealth management, financial planning, and future currency. Business is booming, having the ability to manage his time, client engagement, and scale his company is paramount to his success. In order to meet - and hopefully exceed - his own company goals, Noah found a tool that could do it all in Remotehour.</p>
<p>In a conversation with Remotehour’s founder, Noah spoke of Remotehour’s remarkable, streamlined process that brings novel innovation to today’s most important software solutions. Remothour comes packed with every ability necessary to engage and communicate with customers while providing high functionality and a flawless payment process.</p>
<p>As an expert in financial risk management, Noah chose <strong>Remotehour</strong> as a tool that showcased future thinking with an eye for innovation.</p>
<h2>Reaching Clients Who Want To Grow Their Wealth</h2>
<p>In choosing Remotehour, Noah wanted to find a product that would help him quickly reach and engage individuals who are like him. With a passion for helping individuals who are working and looking to save money and retire, Noah offers services that are built to meet their personal goals by growing their wealth strategically and intelligently.</p>
<p>An expert in the world of cryptocurrency, Noah is helping individuals build their wealth in ways that are nearly impossible through traditional financial methods. To help clients learn these methods, Noah is offering his expertise and guidance through consulting and counseling.</p>
<p>The key to success is having a tool that engages clients and encourages communication. Noah chose Remotehour due to its open-door digital office hours format. The office hours system makes it fast and easy to engage with clients in a method that helps contractors streamline the process.</p>
<p>Noah found that onboarding both clients and third-party payment processes are incredibly easy. Other modern video communication software is laborious and difficult to set up. Remotehour does the work for you by letting individuals set up their own accounts and start chatting with a simple click!</p>
<p><img src="https://d1v4v44nndtz8h.cloudfront.net/contents/caseStudies/noah-seidman/noah_seidman_1.png" alt="Noah Reviews"></p>
<h2>A Streamlined Process</h2>
<p>When it comes to using a product, Noah finds that many modern technological solutions are often too cumbersome to set up and adopt. If a particular product requires too much setup and maintenance, it is already losing its value for engaging clients and boosting productivity.</p>
<p>With Remotehour, Noah has found a product that makes the process easy to set up and immediately begin using. This is where the rubber hits the road with business - the better your product, the more you can engage with clients on a consistent basis and boost your earning potential.</p>
<p>Noah sees Remotehour becoming a primary communication tool for a variety of industries and workplaces. Whether they are a doctor working with patients or a parent needing to speak with a teacher, Remotehour has the capabilities to increase engagement and make face-to-face communication easier in today’s digital world.</p>
<h2>Building A Better Client Base</h2>
<p>So what has led Noah to his success? Outside of a powerful tool such as Remotehour, Noah believes that his business success has come from several places:</p>
<ul>
<li>Building a social media presence that engages customers with personality.</li>
<li>Meeting the needs of clients with a caring and kind voice.</li>
<li>Interact with customers by understanding their needs and desires.</li>
<li>Having a passion for your business and product, and believe that your services are needed in the world today.</li>
</ul>
<h2>An Innovative Product For A Brave New World</h2>
<p>In March of 2020, the world was forced to move to a remote-only environment for both work and home. Those companies that take advantage of the capabilities of technology solutions that maximize digital communications will find themselves primed to succeed. With Remotehour, working efficiently in an ever-increasing digital world is a breeze.</p>
<p>For Noah, having the ability to quickly connect with clients across industries has made it more important than ever to have a method that keeps customers satisfied and connected to his services. With Remotehour, Noah has found a tool that will keep him ahead of the trends and moving forward in scaling his personal business. Remotehour has become his top tool for boosting his communication.</p>
<p>Want to learn more about Remotehour and the capabilities of powerful one-to-one communication tools? Visit Remotehour online and sign up to try this innovative new digital video chatting solution today!</p>


As an expert in financial risk management, Noah chose Remotehour as a tool that showcased future thinking with an eye for innovation.

Financial Risk Manager

How Helping Client’s Meet Their Financial Goals With Remotehour

<p>MIRAISE is a Tokyo-based fund that specializes in seed-stage software startups and was established in 2019 and has invested in 26 startups. Of these, more than 30% were funded fully remotely, having never met the founders in person.</p>
<h2>Challenges</h2>
<p>MIRAISE had placed an entry form on their website for sourcing startups. The entry form saved to receive information, but it was not dedicated to increasing the number of applications enough.</p>
<h3>Insufficient</h3>
<p>The founders were spending a lot of hours submitting the entry form. Also, it was the beginning; MIRAISE read the long entry and back and forths with them. Next was scheduling. Totally, it took more than a week to meet them face-to-face in Zoom. Even if entry forms were submitted every week, that was only 4 entries a month.</p>
<h3>Not Vaiaralable</h3>
<p>Difficult to anticipate the founders from only the entry form. Have you ever seen a VC entry form shared on Twitter? Even if tweeted on their account, it wouldn’t be very viral. There’s no other way to increase the number of applications from the entry form, other than to improve the ranking through SEO or to improve their brand.</p>
<h2>Solution</h2>
<p>MIRAISE launched a campaign, MIRAISE HOUR with using Remotehour to bring office hours completely online and provide an open door to talk to whoever is interested in when they’re online. They don’t have to schedule before. As a result, they’re available to increase the number of deals to nearly 20 per month.</p>
<h3>300% Increase</h3>
<p>The submissions number has been more than 7 times higher than usual and led to nearly 300% more investment deals, making it a good decision to start with taking a 5 minutes call than 1000 characters.</p>
<p>So what about the quality? Although the threshold is low, it doesn’t mean that the quality of the founders they met at MIRAISE HOUR is low, Rather, many of them are dynamic who are willing to take a chance.</p>
<p>On the other hand, it’s also worthwhile to meet potential founders, who don’t register yet. MIRAISE wants to be the first investor for the founders. Therefore, they believe that the sooner they meet the founders, the better.</p>
<p>Before they were available to meet the potential founders at the event. However, due to COVID-19, all these events were canceled. MIRAISE HOUR, which opens its doors under the guise of talking to everyone, not only enjoys serendipity, but it’s much easier than hosting the event.</p>
<h3>Variable</h3>
<p>It also becomes a hot topic on social media like Twitter or Facebook. The combination of the real-time of instant connection with one click and the virality to be easily shared with URL means that they can be retweeted from their account to reach more.</p>
<p>In addition to social media, it also works well to attract founders by word of mouth. It’s much easier than referring someone to MIRAISE with an email. Let’s say you’re asked to refer someone to MIRAISE. Connecting via email requires trust from him/her you’re trying to refer to. Also, it’s a hassle; They can connect with MIRAISE once you share the Remotehour link. You can even introduce them if you know the link when you don’t know each other with MIRAISE.</p>
<p>MIRAISE HOUR has already received coverage from the big media including the major newspaper.</p>
<h3>Productive Management</h3>
<p>Zoom meeting requires taking notes in a separate app, such as Pipe Drive or Google Keep, to take notes on the call interface. The taken notes are later archived along with the chat and recordings.</p>
<p>Who remembers the last Zoom meeting? One of the biggest reasons why MIRAISE likes Remotehour for its sourcing work is that it allows them to connect each meeting to their work without wasting time. In addition to sourcing work, MIRAISE plans to do office hours for start-up founders who they have already invested.</p>


A Seed VC focused on engineer founders. We are interested in innovative tech solutions that came from engineers, rather than technology itself.

Online Office Hours, Without Hassle.

Try It For Yourself: See How Remotehour Works

Connect

If Zoom provides an empty conference room,
Remotehour provides a living, breathing internet office for teams to chat together anywhere and anytime!

Invite your always-on room with an individual link

Call automatically ends when the time up

Avoid the hassle of rescheduling with Remotehour queues.

Want to try it for yourself? Give a Remotehour team member a test call!

Check out why our users love Remotehour:

From the Store to the Web - How M·A·C Uses Remotehour to Connect With Customers

How Growth Channel Improved Website Engagement With Remotehour

How Social Media Trainer Boosted His Impact With Relational, Client-Focused V...

How Helping Client’s Meet Their Financial Goals With Remotehour

Make your virtual meetings easier with Remotehour

Online Office Hours, Without Hassle.

Try It For Yourself: See How Remotehour Works

Connect

If Zoom provides an empty conference room,Remotehour provides a living, breathing internet office for teams to chat together anywhere and anytime!

Invite your always-on room with an individual link

Call automatically ends when the time up

Avoid the hassle of rescheduling with Remotehour queues.

Want to try it for yourself? Give a Remotehour team member a test call!

Check out why our users love Remotehour:

From the Store to the Web - How M·A·C Uses Remotehour to Connect With Customers

How Growth Channel Improved Website Engagement With Remotehour

How Social Media Trainer Boosted His Impact With Relational, Client-Focused V...

How Helping Client’s Meet Their Financial Goals With Remotehour

Make your virtual meetings easier with Remotehour

If Zoom provides an empty conference room,
Remotehour provides a living, breathing internet office for teams to chat together anywhere and anytime!